Privacy

1. Introduction

Welcome to SweetBot Inc. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our AI-based coaching services. This policy applies to information collected through our website, mobile applications, and other interactions with our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

Name
Email address
Phone number
Date of birth
Payment information
Other information you voluntarily provide to us

2.2 Usage Data

We collect information about how you interact with our services, including:

Device information (e.g., IP address, browser type, operating system)
Usage data (e.g., pages visited, time spent on the site, referral URLs)
Activity logs (e.g., coaching sessions, progress reports)
Information collected through automated means (e.g., cookies, web beacons)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. The types of cookies we use include session cookies, persistent cookies, and third-party cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services
To personalize your experience
To communicate with you (e.g., updates, newsletters, support)
To process payments
To analyze usage and improve our platform
To send promotional materials and other communications if you have opted-in to receive such information

4. Sharing Your Information

We may share your information with third parties under the following circumstances:

With your consent
For external processing (e.g., payment processors, analytics providers)
For legal reasons (e.g., compliance with laws, protection of rights)
Business transfers (e.g., in the event of a merger or acquisition)
With business partners to offer integrated services

Third parties will have limited access to personal data only to perform tasks on our behalf and are obligated to protect it.

5. Data Security

We implement robust security measures to protect your information, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your data. You are responsible for keeping your password confidential to help protect your personal information.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. After this period, your data will be securely deleted or anonymized. We retain your data for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of your personal data.
Correction: You can request correction of inaccurate or incomplete data.
Deletion: You can request deletion of your personal data.
Restriction: You can request restriction of processing your data.
Objection: You can object to processing your data for certain purposes.
Data Portability: You can request transfer of your data to another service.

To exercise any of these rights, please contact us at ask@sweetbot.ai with the subject line 'Privacy Rights'.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. If we make material changes to this policy, we will notify you by email or through a prominent notice on our website prior to the change becoming effective. We encourage you to review this policy periodically for any updates.

10. Effective Date

This Privacy Policy is effective as of June 2024.